About Us
Charlotte’s Trusted Home Services Provider Since 1973
Family-owned for over 50 years, Parks Heating Cooling Plumbing & Electrical strives to treat our customers like true neighbors. That means we are ready to offer our help and expertise, no matter what problem you encounter. For that reason, we work hard to provide quick and reliable services while maintaining the highest level of respect for you and your home.
We offer extensive heating, air conditioning, plumbing, sewer and drain, and electrical services throughout Charlotte to ensure all your home’s essential systems work well.
We do it right the first time; that’s the Parks way! To experience the Parks difference for your Charlotte area home, call us at (704) 275-1017 to schedule service.
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Our History
In the 1970s, Bud Parks worked in construction during Charlotte’s industry boom, during which time he developed a professional relationship with Mr. Tucker. Bud quickly recognized there was a shortage of dependable HVAC professionals in the area, and so, with Bud’s construction experience and Tucker’s HVAC expertise, they founded Parks Heating and Cooling. Over the years, the company expanded from just HVAC services to also providing plumbing and electrical services, thus becoming Parks Heating Cooling Plumbing & Electrical. When Bud retired, Tucker took on full ownership, and now his son, Wyatt, continues the Parks legacy.
Our Core Values
There are four core value statements our employees use to guide their work:
- Do what you say you’re going to do. If you forget, make it right in the end.
- Put the needs of others before your own.
- Build relationships and a reputation that makes Grandma proud.
- Go above and beyond, even when no one is watching.
With these philosophies in mind, we prioritize the customer experience and ensure we deliver unparalleled service to every job.
Our Community Involvement
Parks is proud to be a pillar in the community. We consider residents throughout all of Charlotte and the surrounding areas our neighbors. We have a close partnership with Turning Point, which serves survivors of domestic abuse, sexual assault, and child abuse. They work to provide safe shelter to survivors as well as advocacy, prevention, and social change. At Parks, we have a goal of sustained profitable growth that will allow us to give $500k to homeless and orphaned children each year beginning in 2028.
Why Choose Us?
As a family-owned and -operated company, we work hard to treat you and your home respectfully while delivering excellent and reliable service. Our HVAC technicians are NATE-certified, and our teams service all brands of HVAC, plumbing, and electrical equipment. We provide upfront pricing and free estimates on replacements and service calls. Our trip charge is applied to service, and we’ll never charge for overtime – even for same-day services. We do it right the first time; that’s the Parks way.
For comprehensive home services in Charlotte, trust the professionals at Park. Call (704) 275-1017 to get started today.
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I was able to get same-day service to get my HVAC up and running. Will was very friendly and helpful.
DeWayne from Parks Plumbing came out today for a service call, and I couldn’t be more pleased with the experience. …
… Having someone handle an electrical issue like this and earn my trust means a lot. …
This was my first time using Parks heating and cooling, and I was extremely pleased with the level of service and technical expertise. They initially came to my home to conduct a maintenance inspection on two units and while there noted a few items that needed to be improved. The biggest and most important find was that they noted that the HVAC ductwork was in bad shape with numerous areas replete with large amounts of mold that was pushing bacteria through the system into the house. They provided us with video evidence of the problem, and then offered a reasonably priced solution which require required removal of all of the existing ductwork and replacement it with newer technology The technician that identified the problem initially was very thorough and knowledgeable. He made suggestions, but was not trying to upsell any replacement project. We opted for replacement in within the next day two Installers arrived at the house and began the process of removing and replacing all of the second floor ductwork. Tanner and Anelle Arrived at the house with all of the materials and immediately began the project. It took nearly 2 days to complete the removal and installation and they were professional, respectful, and very hard-working. Each day before leaving, they made sure all their equipment and debris was removed from inside the house and they cleaned up all of the area areas that they were working in. It was a exceptional experience from beginning to end and I would highly recommend parks for any of your HVAC needs. As a result of this experience, I plan to engage them as the maintenance service provider for my systems moving forward.
Very professional and on time with great service to customers professionalism. I would recommend them to anyone.
Marquis Gilmore was joy to have in our home to help with deciding about a new HVAC system. He was knowledgeable and thorough. He took time to present all options and explained every detail. He went above and beyond in every way. He was kind, courteous, and helpful.
Very nice guy explained everything he did and was very thorough. Answered all my questions 🤪😃👍
Alex was great and took care of things really fast my HVAC is working in 10 Mins
Jonathan did an excellent job with our HVAC checkup. He was professional, courteous, knowledgeable, and thorough in his work. He took the time to ensure everything was checked properly and provided great service. I appreciate his attention to detail and would gladly recommend him to others!
Best technician and checked the heating units throughly
Will was very professional and courteous. He explained everything that needed repaired.
On time, same day. Excellent service...highly recommend!
Shaun was great.
Alex was very friendly and personable. He reported everything was working well in this 5 year old system. He did have some suggestions for additional devices to improve performance. They are expensive, so we will be thinking about them. He did not press for a decision, just emailed information to consider.
John came out and checked all electrical components throughout my home and he was great. He made me feel safer within my own home and educated me as far as ways to make my home even better. He was awesome.
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