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I was able to get same-day service to get my HVAC up and running. Will was very friendly and helpful.

DeWayne from Parks Plumbing came out today for a service call, and I couldn’t be more pleased with the experience. …

… Having someone handle an electrical issue like this and earn my trust means a lot. …

Anthony was very pleasant, polite, professional and a pleasure to work with. He took many pictures while in my attic, explained the things he found, emailed them to me and was open to all of my questions. Very thorough job Anthony!

Joseph was professional and very informative and did a great job. I recommend him to everyone.

Parks tech assigned,James was excellent. He was thorough, professional and provided helpful tips relating to HVAC system settings.

Richard came and serviced my heat pump. He is an expert on HVAC. He documented with pictures the issues and discussed solutions for them.

Alexander was great. Took his time and performed a great service. Knowledgable and explained all the issues and what he inspected.

Alex did a great job running through the inspection and covering all the items he observed. Really appreciate the great service.

Josh came on time, just as he communicated. He worked to fix an issue with our fireplace. In addition to being friendly and helpful, he was able to diagnose and correct the issue. I’d certainly reach out to him again for any future issues. He is an asset to the company.

UPDATE: Today a wonderful thing happened. Chris from Parks called to address my concerns. This was the first time I’d heard from management and trust me, he did not leave any concern unaddressed. He listened attentively. Didn’t try to rush me through the conversation or make me feel like he was simply following protocol by calling. Within a short period of our conversation, Chris and Ben were ringing my doorbell. They went straight to work inspecting everything, then gave me details of what they were going to do next. They updated me throughout the process, explaining things along the way. They even installed an air purification system. Thank you for standing by your product and providing quality customer service. Please consider Parks for your HVAC needs and many other services. ****** Do NOT purchase anything from Parks. My brand “new” AC system broke down the same night it was installed. Then had two more service calls on this “new” system. One year later, to the date, system broke down AGAIN. Year two, it has broken down again. Excuse after excuse. They reschedule appointments at the last minute, keep coming up with other things they claim I need to make their “new” system work. I regret this purchase.

Anthony was very professional and explained thing very well the issues for my 20+ year old furnace.

Shane came out today for a GFI problem. Problem corrected in a minute. I called him a genius. No charge because we have a protection policy with Parks. Excellent service

Alberto was a great HVAC technician. Prompt and friendly, top notch service!

Jordan provided excellent service during the routine heating and air conditioning maintenance visit, working efficiently and thoroughly inspecting the system. He took the time to answer all of my questions and ensured everything was running cleanly and at peak performance before finishing up.