Water Heater Repair Service in Charlotte, NC

DeWayne from Parks Plumbing came out today for a service call, and I couldn’t be more pleased with the experience. …

… He came to perform our annual plumbing inspection, caught a leak on our downstairs toilet, fixed it …

… The technician Tony came out same day confirmed that I had a leak and identified the source of the leak. …

This week I had my electrical, plumbing and Heat/AC Maintenance done. Jay, Jourdon and Joshua were all 3 amazing to work with. They were punctual, professional and explained things in ways that made sense. I did end up doing some work and am so glad I did. I will highly recommend to my friends to use Parks for all their needs. So convenient to have all with the same company.

Anthony was fantastic to work with. He was polite and did a great job of explaining what he was doing, why he was doing it, and the outcomes.

Service has been excellent! We’ve been a customer for over 9 years and their bi-annual inspections have been timely and informative completed by a team of personable professionals. A huge shout out to Will who performed our last service!

This was my first time using Parks heating and cooling, and I was extremely pleased with the level of service and technical expertise. They initially came to my home to conduct a maintenance inspection on two units and while there noted a few items that needed to be improved. The biggest and most important find was that they noted that the HVAC ductwork was in bad shape with numerous areas replete with large amounts of mold that was pushing bacteria through the system into the house. They provided us with video evidence of the problem, and then offered a reasonably priced solution which require required removal of all of the existing ductwork and replacement it with newer technology The technician that identified the problem initially was very thorough and knowledgeable. He made suggestions, but was not trying to upsell any replacement project. We opted for replacement in within the next day two Installers arrived at the house and began the process of removing and replacing all of the second floor ductwork. Tanner and Anelle Arrived at the house with all of the materials and immediately began the project. It took nearly 2 days to complete the removal and installation and they were professional, respectful, and very hard-working. Each day before leaving, they made sure all their equipment and debris was removed from inside the house and they cleaned up all of the area areas that they were working in. It was a exceptional experience from beginning to end and I would highly recommend parks for any of your HVAC needs. As a result of this experience, I plan to engage them as the maintenance service provider for my systems moving forward.

Very professional and on time with great service to customers professionalism. I would recommend them to anyone.

Marquis Gilmore was joy to have in our home to help with deciding about a new HVAC system. He was knowledgeable and thorough. He took time to present all options and explained every detail. He went above and beyond in every way. He was kind, courteous, and helpful.

Very nice guy explained everything he did and was very thorough. Answered all my questions 🤪😃👍

Alex was great and took care of things really fast my HVAC is working in 10 Mins

Jonathan did an excellent job with our HVAC checkup. He was professional, courteous, knowledgeable, and thorough in his work. He took the time to ensure everything was checked properly and provided great service. I appreciate his attention to detail and would gladly recommend him to others!

Best technician and checked the heating units throughly

Will was very professional and courteous. He explained everything that needed repaired.

On time, same day. Excellent service...highly recommend!