Charlotte-area HVAC guide
Is your Friedrich Kühl window air conditioner recalled?
Check the model and serial number, stop using a recalled unit, and contact Friedrich for the next step.
Check the recall before using the unit
Stop using a recalled Friedrich Kühl Q or Kühl S window air conditioner immediately. The September 17, 2026 CPSC notice says a control board inside the motor can fail and create a fire and burn hazard. Friedrich must confirm whether your particular unit is included.
How to check your model and serial number
Friedrich places the model and serial details behind the front panel. Use the identification photos on Friedrich's recall page to locate the rating plate and compare both numbers. The manufacturer lists these ranges:
| Model | Serial range |
|---|---|
| KCVQ08B10A | D122600351 to D122600670 |
| KHVQ10B11A | D112600003 to D112602227 |
| KCVS08B10A | D052601083 to D052601332 |
| KCVS12B10A | D062600009 to D062600550 |
| KCVS12B30A | D062600552 to D062600800 |
| KCVS16B30A | D062600801 to D062600992 |
A matching range is a reason to contact Friedrich, not a final eligibility decision. The company says some units within these ranges have unaffected motors.
Who handles the refund or replacement?
Have your serial number ready and call Friedrich at 800-541-6645. CPSC lists telephone hours of 8 a.m. to 5 p.m. Central, Monday through Friday.
Once eligibility is confirmed, Friedrich sends the remedy instructions. Its recall page specifies a refund for affected KHVQ10B11A units and a free replacement for the other affected models.
Planning a separate cooling project?
For help planning cooling equipment for your Charlotte-area home, explore Parks' air-conditioning installation service or ductless cooling options. Use the Parks contact page to discuss that project. Contact Friedrich directly for recall eligibility and remedy instructions.
Sources
- CPSC recall 26-776, September 17, 2026: stop-use instruction, hazard and consumer contact.
- Friedrich product recall: identification photos, serial ranges and remedies. Checked September 29, 2026.