1. Read Reviews Online
You want great, high quality work but how can you be sure the company will provide it? One of the best ways to ensure good work in the future is to look into the track record of work in the past. Our company, Parks Heating, Cooling & Plumbing in Charlotte, North Carolina, takes pride in our work and the good standing and reputation we’ve earned in our community. We encourage home and business owners looking for an HVAC company to do their due diligence in researching the company’s record. Read online reviews to see what past customers have to say. Was the job finished on time and within the budget? Did the company test the unit and respect the homeowner’s property? Keep in mind that some websites such as Yelp will filter their reviews. Google is a more trustworthy source of information as reviews are unfiltered and no one is paid for making recommendations.
2. Get a Written Estimate in Person
If an HVAC company provides an estimate over the phone, this may be a red flag. No system, problem, or space can be fully understood by a technician over the phone. There are many factors that contribute to the services needed, such as duct work, insulation, etc. Reliable contractors understand that the situation must be fully assessed in person. They should be willing to invest the time, energy, and gas to come properly inspect the house and provide a written estimate in person.
3. Licensed and Insured
Never hire a company that is not licensed and insured. At Parks Heating, Cooling & Plumbing, we understand how essential professional training and expertise is. North Carolina requires licensing for HVAC contractors to ensure that every service provider has the experience and proper insurance to protect homeowners. HVAC work is highly technical and requires a level of skill and knowledge to perform well. Don’t be shy to ask about your prospective contractor’s certifications and experience before you hire them.
4. Beware the Lowest Bidder
Cheapest is not always best. When it comes to HVAC systems, skimping never pays off in the long run. Purchasing an inferior system or hiring inexperienced contractors at a lowered rate ends up costing you more over time. Botched installations have to be fixed and failing systems replaced. If the price is too good to be true, it usually is. Some unlicensed contractors may even be using stolen equipment. It’s always better to pay to have the job done properly the first time.
5. Rebates and Specials
HVAC systems are expensive. It’s always a good idea to be on the lookout for rebates or special offers. Ask the prospective HVAC company if they offer any dealer specials or sales—like we do at Parks Heating, Cooling & Plumbing. They should be knowledgeable about any possible rebates you can receive for installing energy efficient equipment in your state.
If you’re looking for a trustworthy Charlotte heating and AC company, give Parks Heating, Cooling & Plumbing a call today at (980) 357-5427 , or click here to request a service online. Remember, we have been providing reliable HVAC work to this community since 1973. Contact us 24/7 for emergency service.