At Parks Heating & Cooling, we want you to have peace of mind in every aspect of your relationship with us. We are dedicated to providing the highest level of service to our Charlotte area customers. That is why we offer these guarantees that are designed to give you peace of mind and ensure 100 percent satisfaction.
We Guarantee Our Products
We Guarantee Our Workmanship
At Parks Heating & Cooling, we hire home comfort technicians who are highly trained and have proven their skills. We perform a thorough background check on each technician, as well as random drug tests. This guarantees that your technician will be a professional who will treat your home as if it were his or her own. We stand behind our work and our people. If you are not fully satisfied with the service you receive, we will return for a second visit at no extra charge.
We Guarantee to Leave Your Home Better Than We Found It
If you have worked with a home comfort contractor before only to find that the technician left behind a mess for you to clean after the job was done, then you will appreciate this guarantee. At Parks Heating & Cooling, we will leave your space better than we found it. We won’t leave behind a mess for you to address.
We Guarantee Priority Service
Our primary product is our home comfort service, and we keep that service as our priority. We guarantee that every customer will receive a high standard of care from our team whenever you call for heating and cooling service, repairs or maintenance. That priority service is available 24 hours a day with our emergency services. We also prioritize our Extra Privilege Agreement customers. As a valued Extra Privilege Agreement customer, you will always be at the front of the line for our attention.